runnrrHandle the first conversation.
Answer routine service questions, collect contact details and the preferred branch, and arrange a consultation in the connected calendar.
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Keep bookings and patient follow-ups moving.
A Runnrr bot answers routine calls and messages, collects the details and handles the next step in your clinic’s connected tools. Book consultations, record appointment changes and assign callbacks, with progress kept together in Runnrr.
Talk to salesAnswer the enquiry
Confirm the appointment
Keep the follow-up with the booking
We handle setup around your team’s tools.
Runnrr connects the channels and tools and tests the workflow with your team. A bot handles calls, WhatsApp, email or Slack, collects the details and starts the agreed work in your tools. Progress and results stay together in Runnrr.
Show Runnrr the recurring job
Walk through the request, the tools and the point where your team gets stuck.
Agree what should happen
We write down the result, access, review steps and recovery rules before setup.
Run it with your team
We test the workflow in your tools and check the result. Unclear cases go to a person.
From a new enquiry to an ongoing client.
Answer routine questions, collect the details and carry the next step into your existing tools. Runnrr sets up the workflow with your team.
Keep the client work moving.
Handle appointment changes, record callback requests and keep the next action with the patient’s booking. Treatment questions go to the clinical team.
Make the next step clear for every enquiry.
Keep the requested service, correct branch, confirmed appointment and next callback together. Runnrr handles the agreed reception work in your connected tools.
- 01
Answer the enquiry
The bot handles a call, WhatsApp, email or Slack conversation using your clinic’s approved service information. It collects the contact details, requested service and preferred branch, and asks for anything missing.
- 02
Confirm the appointment
Runnrr checks the connected calendar, available slot and correct branch before saving a consultation or agreed booking change. If availability or the patient match is unclear, the request goes to your reception team.
- 03
Keep the follow-up with the booking
Runnrr records the request and appointment details in your connected clinic tools. It sends the agreed confirmation or creates a callback for the right person, with the source conversation and next action kept in Runnrr.
What customers say
What stays with your team?
Your clinicians handle treatment advice, suitability and patient concerns. Your team decides fees, refunds and exceptions. Runnrr agrees access to patient information, approved messages and human handover rules before setup, and tests the connections to your calendar and clinic software.
Agree a result you can check before setup.
$299 setup. We agree one result in writing before setup. If the workflow is not up and running within 2 weeks, or does not deliver that result, Runnrr refunds the $299.
Questions before you start
Can Runnrr handle consultation enquiries?
Yes. The bot can answer your approved routine questions, collect contact details and the service requested, and book a consultation where the calendar is connected. Clinical questions go to your team.
What happens when a patient wants to reschedule?
Runnrr matches the request to the appointment, checks the correct branch and calendar, then saves the permitted change and sends the agreed confirmation. It does not confirm a change until the update succeeds. Unclear requests go to reception.
Can Runnrr follow up after an appointment?
Runnrr can arrange an agreed follow-up appointment, record a callback request and assign it to the right person. Treatment concerns go to the clinical team under your clinic’s handover rules. Runnrr does not diagnose symptoms or decide what treatment a patient needs.
Can it answer questions about prices or packages?
Runnrr uses the service information, fees and package terms your clinic approves. Questions outside that information, disputed charges and refund decisions go to your team.
Does it work with our clinic software?
Runnrr checks your exact calendar, clinic software, permissions and patient-data requirements before agreeing the workflow. Supported actions are confirmed and tested during setup.
Can Runnrr handle new enquiries and calls?
An AI receptionist can be scoped into the managed workflow to answer approved routine questions and capture intake details. Phone, calendar and CRM actions are checked before setup. It does not replace your team’s professional judgment.
How does the conversation become work?
The Runnrr bot collects the request in the connected channel. Runnrr then creates tasks, updates records or completes the other steps agreed with your team. The required connections and permissions are tested before the workflow runs.
What does the workflow cost?
$299 setup. We agree one result in writing before setup. If the workflow is not up and running within 2 weeks, or does not deliver that result, Runnrr refunds the $299.
Does your team need to change software?
No. Runnrr assesses your exact software, version and permissions before we agree the workflow. We confirm what can connect before you pay.
Who handles setup and maintenance?
Runnrr handles the connections, testing and ongoing support. Your team agrees the result, provides access to the chosen tools and handles decisions that need a person.
What stays with your team?
Your clinicians handle treatment advice, suitability and patient concerns. Your team decides fees, refunds and exceptions. Runnrr agrees access to patient information, approved messages and human handover rules before setup, and tests the connections to your calendar and clinic software.
Start with the reception work your team keeps chasing.
Show Runnrr how enquiries, appointment changes and callbacks arrive. Agree one workflow around your calendar and clinic software.
