Custom repair-workflow automation for letting agents: turn tenant reports into work orders, record approvals and keep the property system up to date.
See the workflow
The tenant has reported a repair. You’re waiting for the landlord’s go-ahead, the contractor needs access, and the tenant is asking what’s happening. The latest answer is somewhere in an email thread.
What belongs to one job
Here’s how the proposed workflow could fit together. These are process illustrations, not finished software or real client records.
Match the tenant’s report, photos and messages to the property. Create or update the repair record in the tools we agree, and flag missing access details.
Repair record created
One repair record in your system
Record the landlord’s approval and agreed appointment against the repair. Pass missing quotes or access arrangements to the right person, with messages approved by your team.
Work order coordinated
Agreed details stay with the job
Save the contractor’s completion evidence and update the property system through the assessed connection. Verify the saved status; your manager checks the work before the job is closed.
Completion record checked
Your manager checks before closing
Urgent issues stay with your team and existing emergency process. The pilot does not authorise expenditure, appoint contractors or decide legal repair deadlines.
Show us an anonymised example of a recurring job and the tools your team uses. On the audit call, we choose one workflow with a clear start and finish.
We build the agreed workflow around your WhatsApp, email, Slack and business systems: bringing in information, checking it and updating the right records. We agree scope, price and access in writing first.
We run through cases with your team and check the result in the destination system. Unclear cases go to a person. Your team approves every outgoing message before it is sent.
Runnrr is new. We’re looking for firms willing to test one real workflow with us and tell us what works and what needs to change.
80% off
Pay 20% of the normal price for the agreed pilot scope. Your written quote shows both prices, what is included and any third-party costs. We agree the scope and timing with you.
Read the pilot agreement outline
Dmitrijs Vitjazevs · Founder of Runnrr
I’ve been helping companies move their work forward with digital products for more than ten years. After Corgee, I worked with Eneba and Easygenerator on new products and process automation. At Easygenerator, that included helping companies such as PepsiCo and Danone.
Now I help small and medium-sized businesses automate work in the tools they already use. We start with a small scope, written data terms and results your team can check. The companies above are part of my previous experience, not Runnrr customer references.
We can scope local AI inference for the agreed workflow. We assess the model and hardware, then test the setup before using live data. Connected services such as WhatsApp, email and your business systems keep their own processing and storage arrangements; we document those separately. This is a custom setup assessed for your firm, not a standard feature included with every pilot.
That depends on the tools and workflow we agree. Before connecting live data, we document the systems, hosting locations, providers, retention and deletion arrangements in your pilot’s data terms. We do not promise that all processing stays on your device or in one country.
We agree the named people and service providers who need access before setup. Access is limited to the agreed workflow. Start the conversation with an anonymised example; do not send client records through the enquiry form.
We agree which system changes need approval and how incomplete work or exceptions return to your team. Your team reviews and approves every outgoing message. Those controls are defined before we connect live data.
The founding-client pilot costs 20% of the normal price for the same agreed scope. Your written quote shows both prices, what is included and any third-party costs. There is no published fixed fee or standard duration; further work needs a separate agreement.
No. Runnrr is new. These are workflows we propose to configure and test with founding clients, not a catalogue of ready-made industry integrations. We assess the workflow and your tools before agreeing what to build.
Workflow context: Propertymark: professional guidance for letting agents
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