Keep the client's document checklist current
A current matter checklist with originals filed and missing documents identified for your team.
Talk to salesWhat starts the work
A client sends documents requested by your immigration team.
- Client and matter match
- Team-defined document checklist
- Original files and approved follow-up rules
Work in your tools
Match the documents to the correct matter
Update received and outstanding checklist items
Prepare a specific missing-document request
Verify the files and checklist are saved
| What your team does today | What comes back |
|---|---|
| Download files, compare them with a checklist and rewrite the next document request. | A current matter checklist with originals filed and missing documents identified for your team. |
Built around the tools you use
Agree how you will measure the result
Compare staff handling time, completed requests and exceptions before and after setup. The written scope defines which requests count and what a completed result means.
Calculated from your inputs. Include review and exception handling. Validate the target during your pilot.

Start with one recurring job. We agree the result, connect your tools and test the workflow with your team.
Questions before you start
Which software can this use?
Runnrr checks your exact software, version, permissions and available actions before agreeing the workflow. Connections, data access, retention and approval rules are confirmed and tested during setup.
What counts as completed work?
A current matter checklist with originals filed and missing documents identified for your team.
What needs a person?
Your firm approves every outgoing message and decides eligibility, evidence sufficiency and filing strategy.
What happens when something fails?
Unclear identity, conflicting versions or a failed save return to the matter owner.
Does this require the Mac app?
The Runnrr Mac app requires macOS 14 or later and checks connected sources while it is running. A managed workflow is scoped separately: required software, hosting and operating hours are agreed and tested before live use.
What does setup and operation cost?
US$299 covers one-time setup for one agreed workflow. Ongoing operation and support are quoted separately, along with any call, messaging, AI or other provider charges. Runnrr confirms recurring costs and usage limits in writing before you commit. If the workflow is not running within two weeks or does not deliver the result agreed in writing, Runnrr refunds the US$299 setup fee.
Who handles ongoing support?
Dmitrijs Vitjazevs is your contact for setup and workflow questions at dv@runnrr.io. The written quote sets out ongoing maintenance, support hours, response arrangements and how to end the service. Your team names the person who handles exceptions and professional decisions.
Work your team can hand over
Keep the client's document checklist current
A current matter checklist with originals filed and missing documents identified for your team.
Talk to sales
