runnrrTrack medical records through to the matter file
A matter file with received records, outstanding items and the next follow-up together.
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Clio
MyCase
Filevine
Smokeball
Xero
QuickBooks
Sage
a3innuva (A3)
Reapit
Alto
Arthur Online
Houzz Pro
Programa
Studio Designer
Gmail
Outlook
Microsoft 365
Google Workspace
Slack
What starts the work
A records request is due or a provider sends records for an existing matter.
- Confirmed matter and provider
- Approved authorization and request
- Records checklist and follow-up rules
Work in your tools
Match the provider and documents to the matter
Compare received records with the request
Prepare a specific follow-up for missing material
Save the records and verify the matter checklist
| What your team does today | What comes back |
|---|---|
| Search provider replies, download records and update a separate chase list by hand. | A matter file with received records, outstanding items and the next follow-up together. |
Built around the tools you use
Agree how you will measure the result
Compare staff handling time, completed requests and exceptions before and after setup. The written scope defines which requests count and what a completed result means.
Calculated from your inputs. Include review and exception handling. Validate the target during your pilot.
Start with one recurring job. We agree the result, connect your tools and test the workflow with your team.
Questions before you start
Which software can this use?
Runnrr checks your exact software, version, permissions and available actions before agreeing the workflow. Connections, data access, retention and approval rules are confirmed and tested during setup.
What counts as completed work?
A matter file with received records, outstanding items and the next follow-up together.
What needs a person?
Your legal team approves every outgoing message and keeps advice, case assessment and deadlines.
What happens when something fails?
Missing authorization, uncertain identity, sensitive disclosures and failed filing return to your team.
Does this require the Mac app?
The Runnrr Mac app requires macOS 14 or later and checks connected sources while it is running. A managed workflow is scoped separately: required software, hosting and operating hours are agreed and tested before live use.
What does setup and operation cost?
US$299 covers one-time setup for one agreed workflow. Ongoing operation and support are quoted separately, along with any call, messaging, AI or other provider charges. Runnrr confirms recurring costs and usage limits in writing before you commit. If the workflow is not running within two weeks or does not deliver the result agreed in writing, Runnrr refunds the US$299 setup fee.
Who handles ongoing support?
Dmitrijs Vitjazevs is your contact for setup and workflow questions at dv@runnrr.io. The written quote sets out ongoing maintenance, support hours, response arrangements and how to end the service. Your team names the person who handles exceptions and professional decisions.
Work your team can hand over
Track medical records through to the matter file
A matter file with received records, outstanding items and the next follow-up together.
Talk to sales