runnrrAsk AI about customer conversations with source links
Use Bop to revisit project decisions, explore recurring customer requests and check answers against the original conversations.
Ask a specific question, then check the evidence.
Bop lets you ask questions about the conversation history available to Runnrr. You can revisit a project decision or explore what clients have been asking about, then open the linked sources to check the answer. The result depends on the connected sources, accessible history and selected period.
A summary is useful for finding and understanding messages. It does not establish that every customer request was imported, counted or resolved.
Get a useful answer from your conversation history
Step 1
Choose the relevant history
Check the connected sources and available period. If a channel or older conversation is missing, the answer cannot account for it.
Step 2
Name the customer, project or period
Ask a focused question such as “What did we agree about flooring for the villa project?” Include a date range when it matters.
Step 3
Open the original messages
Check the cited conversation for changes, qualifications and later decisions. Confirm that the source belongs to the right customer and project.
Step 4
Use the answer for the next step
Turn a verified decision into a task, prepare a client response or investigate a recurring request. Clarify conflicting or incomplete evidence first.
- Project decisions you can trace back to their conversations.
- A starting point for understanding recurring customer requests.
- A clear distinction between an answer and a verified complete count.
Questions before you start?
Can I ask what customers contact us about most?
Yes. Ask Bop to explore recurring topics within the available history. Check the sources and coverage before treating the result as a company-wide trend.
Can Bop find a specific project decision?
Ask with the project, subject and relevant period. Review the cited messages for later changes or conflicting instructions.
Does every connected channel have the same history coverage?
No. Availability depends on the source, account access and retrieved history. Check the sources and time period instead of assuming a complete archive.
Find the right fit
- Bop is not a guarantee of complete historical coverage or error-free answers.
- For exact totals, define the source set and period, then reconcile records deterministically rather than relying on a generated summary.
Put Runnrr to work on your next task.
Start with one connected conversation. Give Runnrr the context already there and review the work it produces.
