runnrrAssign the return to the right person
A return and work record with a named owner, storage location and the agreed team notifications.
Book a demoRecord the return in your project management tool
Notify the receiving team after the save
Assign the next task and notify its owner
What starts the work
A customer requests a return through your online store or marketplace.
- Store, order and unique return reference
- Item, variant and expected quantity
- Receiving owner and repair team
- Agreed notification and reminder rules
Work in your tools
Record the return in your project management tool
Notify the receiving team after the save
Staff confirm the returned item and quantity
Assign the next task and notify its owner
Record the return in your project management tool
Notify the receiving team after the save
| What your team does today | What comes back |
|---|---|
| Copy the return between tools, ask whether the parcel arrived and message the repair team separately. | A return and work record with a named owner, storage location and the agreed team notifications. |
Built around the tools you use
A customer requests a return through your online store or marketplace.
Assign the next task and notify its owner
A return and work record with a named owner, storage location and the agreed team notifications.
We check your exact software, permissions and available actions before agreeing the workflow.
- Your online store or marketplace
- Your project management tool
- Your team's notification channel
- Your inventory system
Where your team stays in control
Your receiving team checks the parcel and confirms receipt. Staff approve and dispatch replacements; refund decisions stay with your team.
Wrong items, quantity mismatches, missing stock and failed notifications go to the named owner. A delivery scan alone does not confirm the contents.
Your receiving team checks the parcel and confirms receipt. Staff approve and dispatch replacements; refund decisions stay with your team.
Wrong items, quantity mismatches, missing stock and failed notifications go to the named owner. A delivery scan alone does not confirm the contents.
Agree how you will measure the result
Compare staff handling time, completed requests and exceptions before and after setup. The written scope defines which requests count and what a completed result means.
Calculated from your inputs. Include review and exception handling. Validate the target during your pilot.
Start with one recurring job. We agree the result, connect your tools and test the workflow with your team.
Questions before you start
Which software can this use?
Runnrr checks your exact software, version, permissions and available actions before agreeing the workflow. Connections, data access, retention and approval rules are confirmed and tested during setup.
What counts as completed work?
A return and work record with a named owner, storage location and the agreed team notifications.
What needs a person?
Your receiving team checks the parcel and confirms receipt. Staff approve and dispatch replacements; refund decisions stay with your team.
What happens when something fails?
Wrong items, quantity mismatches, missing stock and failed notifications go to the named owner. A delivery scan alone does not confirm the contents.
Does this require the Mac app?
The Mac app needs macOS 14 or later and checks sources while running. Managed workflows have separate software, hosting and operating hours, agreed and tested before live use.
What does setup and operation cost?
US$299 covers one-time setup for one agreed workflow. Operation, support and provider usage cost extra. Your written quote confirms recurring fees and usage limits before you commit. If the workflow is not running within two weeks or does not deliver the result agreed in writing, Runnrr refunds the US$299 setup fee.
Who handles ongoing support?
Contact Dmitrijs Vitjazevs at dv@runnrr.io. Your quote covers maintenance, support hours, response arrangements and cancellation. Your team names the person who handles exceptions and professional decisions.
Work your team can hand over
Assign the return to the right person
A return and work record with a named owner, storage location and the agreed team notifications.
Book a demo